Wednesday, October 10, 2012

Sherlock Headphones and "The Case of Hearing NOTHING"

We were enjoying a lazy Sunday morning at 14 Hayes Street; Headphones listening to classical music on his iPod, and I sipping tea and reading a few of my favorite blogs, when the call came.

I could hear the caller through the earpiece from across the room as she was shouting at an octave that would rival an Ozzy Osbourne concert! Something was amiss, and I eagerly awaited Headphones to give me a full report.
“Come Wastenot, the game is afoot!”  

We were already 20 minutes into the ride before Headphones, in his usual fashion, turned to me with a sly smile, “That was Angie Aggravated, the facility manager at Memorial Hospital. It seems that there has been an explosion!” Headphones went on to explain that there had apparently been an arc flash incident in one of the two 12.47 KV switches on a mezzanine servicing a main distribution panel. Fortunately, no one had been injured because the mezzanine was located above the coffee shop and the explosion happened late the previous night while the shop was closed. There was, however, a significant amount of property damage, and no one would be buying coffee in the shop for quite some time!
Angie met us in the main lobby and we proceeded to follow her to her office. The conversation did not begin well. “Mr. Headphones,” Angie said through clenched teeth, “you have been conducting monthly inspections of that gear with that strange looking Ultraproctor thingamajig!” 

“The Ultraprobe 15000 Touch,” the insufferable Headphones had to correct, as Angie was turning crimson!
“Regardless!” she screamed, “now our insurance company is saying unless we can document that we were doing the recommended inspections, there is a chance that they will not pay the entire claim! This has not been a good year for us, and this would cause HUGE financial problems!”

As Angie continued to rant, Headphones was booting up his laptop and methodically running his fingers over the keys.
“My dear Ms. Aggravated,” he began calmly, “we will have no problem with the insurance company. I have detailed monthly reports documenting that there was no apparent problem.” 

“I have already told the adjuster that Mr. Headphones,” Angie said, “and he says there is no way for us to prove that the inspections were done and that there was nothing pointing to an imminent failure.”
Headphones, smiling, slowly stood and addressed Angie calmly, “please cast your eyes on the LCD screen on the wall that I have taken the liberty of wirelessly connecting my laptop to.”

Headphones then proceeded to show Angie and I the reports of the inspections over the last year.  “As you can see,” Headphones continued, “the Ultraprobe 15,000 allows me to not only conduct the inspection, but also allows me to take a digital photograph, which is time and date stamped, of the inspection area, including the name plate data and serial number of the door of the aforementioned switchgear.  This photograph is then linked to a historical record which has the instrument settings, the dB settings, as well as a recorded sound file proving that there was no electrical discharge occurring during these inspections.”   “So, in this case,” Headphones lectured, “instead of reporting findings, we are essentially able to document that the inspection was done and that there was NOTHING to hear.  This should be sufficient to convince the insurance adjuster that the maintenance crew and I did due diligence, and this must have been a random failure that no one could predict or control, which is exactly why you have insurance to begin with.”
As the crimson color began to fade from Angie’s face, she took a deep breath and asked Headphones a question that was also on the tip of my tongue, “what could cause the switchgear to explode without any previous warning, especially since it is in an area with very few people and no one has gone near it since you last inspected it?”  

“Ah,” Headphones said with his usual bravado, “that part of the mystery I solved as we were walking in here and observed the site of the explosion. You are very correct in your assumption that no person has been near the switchgear, but due to its location close to the coffee shop, I was able to deduce that a person did not cause this explosion. Regardless of how diligent your exterminator may be, the coffee shop with its storage areas and large quantities of food stuff is always home to small vermin, like mice and rats. It is very common for such vermin to crawl inside switchgear, attracted to the heat and vibrations, and have a meal of some of the wires and other insulated components. I trust that after a full root cause analysis and forensic investigation, you will find this to be the case.”
On the long ride home, I mused to Headphones, “seems a pity, all that hard work and all those inspections, and yet they still had an explosion.”

“Yes, but look on the bright side Wastenot. Sometimes random and catastrophic events will happen, but at least with proper documentation we were able to get the insurance claim.  By maintaining these inspections we may very well be able to get our premiums reduced.  A win is a win, no matter how small.”
Stay tuned for the next episode where Headphones and Wastenot try to catch their bearings...
Doug Waetjen, CMRP
dougw@uesystems.com

9 comments:

  1. I'm now not sure the place you are getting your information, but good topic. I must spend a while finding out more or understanding more. Thank you for fantastic information I used to be searching for this info for my mission. Agen Ibcbet

    ReplyDelete
  2. Bạn đang thắc mắc mua hàng ở amazon như thế nào? Thì hãy để chúng tôi giúp bạn giải quyết thắc mắc đó. Chỉ việc liên hệ với chúng tôi chọn sản phẩm bạn thích. Chúng tôi sẽ giúp bạn mua và ship hàng mỹ giá rẻ về và giao đến tận tay của bạn. Ngoài ra chúng tôi còn các dịch vụ khác như gửi hàng đi Đài Loan, chuyển hàng đi Anh, nhận order hàng uk, gửi hàng đi pháp, chuyển hàng đi lào, chuyển hàng từ Canada về Việt Nam, gửi hàng đi Hàn Quốc. Hãy đến với chúng tôi, bạn sẽ được phục vụ tốt nhất và giải đáp được những thắc mắc của bạn như ebay là gì,...

    ReplyDelete
  3. Có bao nhiêu cách mặt nạ bổ sung collagen thế nhỉ? Cho mình hỏi collagen có trong thực phẩm nào nhiều nhất và nó có tốt cho cơ thể không. Mình đang thắc mắc liệu mặt nạ có chứa collagen giúp đẹp da vậy nhỉ, collagen chứa nhiều trong trái cây nào là những loại nào có dễ tìm ngoài chợ không vậy. Collagen là gì? và uống collagen có hiện tượng gì là điều mà nhiều chị em thắc mắc. Các bà bầu có nên uống collagen khi đang cho con bú có nguy hiểm không và có loại collagen cho bà bầu không. Tùy vào từng loại collagen mà chúng ta uống collagen vào lúc nào thì tốt nhất để tốt nhất cho cơ thể, khi uống collagen bị tăng cân và hiệu quả như thế nào đối với những người béo phì kem đặc trị thâm quầng mắt bọng mắt vanilyx của chúng tôi sẽ giúp mắt các bạn hết thâm quầng và có bọng mắt thật xinh, đây là bí quyết dưỡng tóc với dầu oliu và trứng gà sẽ giúp chị em có một mái tóc suôn mượt và chắc khỏe.

    ReplyDelete
  4. You may post on the professional credentials for the blog owner. You could express it's outstanding. Your blog experience can springboard your click through.
    Lynbet.com
    www.lynbet.com
    Lyn Bet
    Lynbet.com
    www.lynbet.com

    ReplyDelete
  5. Excellent post.I want to thank you for this informative http://awriter.org/essaytigerscom/
    read, I really appreciate sharing this great post. Keep up your work. 

    ReplyDelete
  6. Fucoidan được chiết xuất từ rong biển có tên là mozukư và wakame, được giáo sư kylin của đại học uppsala nghiên cứu và phát hiện năm 1913. Thuoc Fucoidan thi ung thu ? Fucoidan được tìm thấy trong chất nhờn của các loại rong biển, chứa 4% trọng lượng khô tùy thuộc vào loại rong biển nhưng fucoidan chứa nhiều nhất trong mozukư ở vùng biển okinawa nhật bản, thuoc Fucoidan ?
    Về cấu trúc hóa học thì fucoidan là chuỗi cao phân tử polysaccharide polymer có thành phần chủ yếu là đường fucose sulfate, ngoài ra fucoidan còn có galatose, manose, xylose và acid uronic. thuốc fucoidan chống ung thư , thành phần fucose trong fucoidan được nghiên cứu là hiệu quả chống lại và ngăn ngừa ung thư
    Supreme Fucoidan được chiết xuất trực tiếp từ tảo Mozuku ở đảo Okinawa. Rong biển nâu của đảo Okinawa chứa nhiều Fucoidan nhất trong tất cả các loài tảo trên thế giới. thuốc Fucoidan , Tỷ lệ chiết xuất của Supreme Fucoidan đạt 95%, tỷ lệ phần trăm càng cao thì Fucoidan càng tinh khiết và có hiệu quả cao trong việc điều trị.

    ReplyDelete
  7. Excellent post.I want to thank you for this informative ship hang my

    ReplyDelete
  8. I like to get up early to go out and breathe fresh air. I feel that it is good for health and a good habit
    povaup.com

    ReplyDelete